Existing Customers

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Sales Enquiries: Should you have any queries regarding our services prior to signing up, please contact our Sales Team.

Technical Support: If you require Technical Support please visit our Help and Support pages. Easy-to-follow instructions are included on a range of topics.

Reporting Abuse: If you need to report instances of abuse (such as spam, port scanning, hacking, copyright abuse or other security issues) then please email abuse@plus.net.

Alternatively, help is a phone call away. We will be happy to help you.

Calls to our 0844 support number cost 6p per minute plus your phone company's access charge.

Technical Support: 0844 395 0830 or 0345 140 0200
(The lines are open 7 days a week, 365 days a year)

Customer Services: 0844 395 0830 or 0345 140 0200
(The lines are open 7 days a week, 365 days a year)

Should you prefer to contact us the old fashioned way, please address your letters to:

Madasafish
Endeavour,
Sheffield Digital Campus,
1a Concourse Way,
Sheffield,
S1 2BJ

If you contact us in writing we will aim to respond within 5 working days.