Accessibility
Making our services accessible
Everyone has different needs and we're always striving to make our services as easy to use as possible for all our customers.
This site
Our website and online services have been designed with our customers in mind.
To make our website easy to view, it's been designed in accordance with guidelines laid down by the Web Accessibility Initiative (WAI) and the Royal National Institute for the Blind (RNIB). We also set our own guidelines that include:
- Using descriptive hyperlink text.
- Avoiding the use of frames, which are difficult for special browsers to interpret.
- Using an easy-to-see web colour scheme.
- Using an easier to read non-serif font type, size and colour.
Navigating around
We're also working hard at making sure our site has useful content that's laid out in an easy-to-navigate way, taking into consideration customers who use speech readers. You'll find help pages, a site map and a contact us page in our site to help you find the information you need.
Access keys
If you are running windows
- Press alt and 0 and then enter to go to Accessibility.
- Press alt and S and then enter to go to Skip Navigation.
- Press alt and 1 and then enter to go to home page.
- Press alt and 2 and then enter to go to services.
- Press alt and 3 and then enter to go to contact
- Press alt and 4 and then enter to go to support.
- Press alt and 5 and then enter to go to my account.
- Press alt and 6 and then enter to go to terms and conditions.
- Press alt and 7 and then enter to go to security.
- Press alt and 8 and then enter to go to about us.
- Press alt and 9 and then enter to go to sitemap.
If you are running OSX
- Press control and 0 and then enter to go to Accessibility.
- Press control and S and then enter to go to Skip Navigation.
- Press control and 1 and then enter to go to home page.
- Press control and 2 and then enter to go to services.
- Press control and 3 and then enter to go to contact
- Press control and 4 and then enter to go to support.
- Press control and 5 and then enter to go to my account.
- Press control and 6 and then enter to go to terms and conditions.
- Press control and 7 and then enter to go to security.
- Press control and 8 and then enter to go to about us.
- Press control and 9 and then enter to go to sitemap.
